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Security

Last updated: March 2026

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1. Infrastructure Security

Leadboard runs on enterprise-grade cloud infrastructure with automatic scaling, redundancy, and geographic distribution. Our servers are hosted in SOC 2 certified data centers with physical security controls, biometric access, and 24/7 monitoring.

2. Encryption

We encrypt data at every layer:

  • Data in transit: TLS 1.2+ for all connections (HTTPS enforced)
  • Data at rest: AES-256 encryption for databases and file storage
  • Sensitive fields: Additional encryption for API keys, tokens, and credentials
  • Backups: Encrypted with separate key management

3. Access Controls

We follow the principle of least privilege. Employee access to production data is strictly limited, logged, and reviewed regularly. Multi-factor authentication is required for all internal systems. Customer data is isolated per company with role-based access controls (Owner, Admin, Marketer).

4. Email Security

Our email infrastructure includes a multi-layer protection system: global and per-company kill switches, circuit breakers, rate limiting, per-contact cooldown periods, suppression list enforcement, and anomaly detection. SPF, DKIM, and DMARC are configured for all sending domains.

5. Monitoring and Incident Response

We continuously monitor for security threats and anomalies. Our incident response plan includes defined severity levels, escalation procedures, and notification timelines (within 72 hours for personal data breaches as required by GDPR).

6. Vulnerability Management

We conduct regular security assessments including automated vulnerability scanning, dependency auditing, and periodic penetration testing. Identified vulnerabilities are triaged and remediated based on severity.

7. Reporting Vulnerabilities

If you discover a security vulnerability, please report it to security@leadboard.io. We take all reports seriously and will respond within 48 hours.

Leadboard

The all-in-one CRM platform that helps teams manage leads, automate outreach, track deals, and send invoices; all from one place.

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