All emails sent through Leadboard must be based on explicit, verifiable consent from recipients. Purchased, rented, or scraped email lists are strictly prohibited. Importing contacts without a legitimate opt-in relationship will result in account suspension.
Every marketing email sent through Leadboard must include:
Unsubscribe requests are processed immediately. Once a contact unsubscribes, they are added to a global suppression list and will not receive further marketing emails from that company. The EmailGateway enforces this at the infrastructure level — it cannot be bypassed.
Leadboard actively monitors for spam complaints, high bounce rates, and suspicious sending patterns. Accounts that exceed a 0.3% complaint rate or 5% bounce rate may be automatically throttled or suspended. Our email gateway includes circuit breakers, rate limiting, and anomaly detection.
You may not use Leadboard to send:
Violations of this policy may result in immediate account suspension, termination, and forfeiture of prepaid fees. We may also report violations to relevant authorities. Repeat offenders will be permanently banned from the platform.
To report spam sent through Leadboard, email abuse@leadboard.io.