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Privacy Policy

Last updated: March 2026

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1. Data We Collect

When you use Leadboard, we collect information you provide directly, such as your name, email address, company details, and any contact or lead data you import into the platform. We also collect usage data automatically, including browser type, IP address, pages visited, and actions taken within the application.

2. How We Use Your Data

We use the information we collect to:

  • Provide, maintain, and improve the Leadboard CRM platform
  • Process your leads, contacts, and email campaigns
  • Send transactional emails (account confirmations, invoices, notifications)
  • Analyze usage patterns to improve product features
  • Respond to your support requests and communications
  • Comply with legal obligations

3. Data Sharing

We do not sell your personal data or your CRM data to third parties. We may share data with trusted service providers who assist in operating our platform (e.g., hosting, email delivery, payment processing), but only to the extent necessary to provide our services. These providers are contractually obligated to keep your data confidential.

4. Data Security

We implement industry-standard security measures to protect your data, including encryption in transit (TLS) and at rest, regular security audits, role-based access controls, and automated anomaly detection for email sending. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your account and associated data
  • Export your CRM data in standard formats
  • Withdraw consent for optional data processing
  • Lodge a complaint with a supervisory authority

6. Cookies and Tracking

We use essential cookies to maintain your session and preferences. Analytics cookies help us understand how the platform is used. You can manage cookie preferences through your browser settings. For full details, see our Cookie Policy.

7. Data Retention

We retain your account data for as long as your account is active. CRM data (leads, contacts, campaigns) is retained until you delete it or close your account. Upon account closure, we delete or anonymize all associated data within 90 days, except where retention is required by law.

8. International Data Transfers

Your data may be processed in countries outside your own. Where we transfer data internationally, we use Standard Contractual Clauses (SCCs) and other approved transfer mechanisms to ensure your data receives adequate protection.

9. Contact

For privacy-related inquiries, contact us at privacy@leadboard.io. For data subject access requests, use the form at /policies/data-rights or email dsar@leadboard.io.

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